WHAT IS PERSONAL INFORMATION
PERSONAL INFORMATION WE COLLECT: DEVICE INFORMATION
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
“Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
“Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
PERSONAL INFORMATION WE COLLECT: ORDER INFORMATION
When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number. We refer to this information as “Order Information.” We may also obtain some or all of this information when create a user account on WooWoo Laboratory. By purchasing a product or service from us you consent to have your email address added to a WooWoo Laboratory mailing list with the purpose of updating you on your purchase, delivering virtual products, informing you of upcoming news, events, updates, promotions and contests pertaining to WooWoo Laboratory.
PERSONAL INFORMATION COLLECTION: OTHER OCCASIONS
a) Occasionally we may host events, and attend vendor markets where we collect personal information. This personal information might include your name, profession, e-mail address, phone number, photograph and answers to specific questions.
b) Occasionally we collect personal information you provide to us when you participate in one of our contests, sweepstakes or surveys. This information may include your name, email address and street address, and the answers to survey questions. The personal information you provide to us when participating in these promotions, surveys and contests may be used for marketing purposes.
c) Personal information you provide to us when subscribing to our newsletters or emails or when you use our web site, including, but not limited, to when you created a WooWoo Laboratory profile at www.woowoolab.com. This personal information might include your name, billing/shipping address, email address, telephone number, and credit card information, including card number, card type, cardholder name and expiration date.
d) Your personal information from our business partners and other third parties provided they have agreed to obtain your consent before disclosing your personal information to us.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate with you; Screen our orders for potential risk or fraud; and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services. We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
HOW WE PROTECT YOUR INFORMATION
THE DISCLOSURE OF PERSONAL INFORMATION
WooWoo Laboratory takes your privacy very seriously and will never sell or rent any personal information we collect. We share your Personal Information only with third parties to help us use your Personal Information, as described above. For example:
we use Stripe to power our online store--you can read more about how Stripe uses your Personal Information here: We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: You can also opt-out of Google Analytics here:
The email subscription form on this website is connected to MailChimp. In completing that form, your data will be shared with MailChimp. We will only send you this newsletter if you requested it via the sign-up form.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us at email@example.com. Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
if you have any questions or concerns about WooWoo Laboratory’s personal information collection, use and disclosure practices, please let us know and we will do our best to help you. Contact us by e-mail at:
This policy is effective as of 26 June, 2018.